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using long-term care insurance

Free Long-Term Insurance Claims Processing”

Long-Term Care Insurance Overview

Using Your Long-Term Care Insurance for In Home Care Services

At Heart, Body & Mind Home Care, we celebrate our clients’ individualities and strive to help them continue to live the lives they want with the help of our holistic home care services. If you or your loved one purchased a long-term care insurance you can begin using the policy benefits to maintain independent living at home or to supplement your care at an assisted living facility.

In order to receive benefits from your long-term care insurance policy you will need to meet two criteria: The Benefit Trigger and the Elimination Period.

LTCi Claims Management

Florida Long-Term Home Care at Its Best!

Heart, Body, & Mind Home Care strives to be the leading name in long-term home care for seniors, veterans, disabled individuals, families and healthcare providers in Fort Myers, Fort Myers Beach, Cape Coral, Naples, Port Charlotte and the surrounding Southwest Florida area.

We provide up to 24-hour home care service.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long-Term Care, Long-Term Care Insurance and Florida Medicaid or if you’re ready to schedule a free in-home care needs assessment, please click the button below.

HHA 299994472
Medicaid: 017411200

Benefit Triggers

Benefit triggers are the criteria that an insurance company will use to determine if you are eligible for benefits.  Most companies use a specific assessment form that will be filled out by either a company nurse or a social worker. Once you have been assessed, your care manager from the insurance company will approve a plan of care that outlines the benefits for which you are eligible.

Elimination Period

The elimination period is the amount of time that must pass after a benefit trigger occurs but before you start receiving payment for services. Think of the elimination period like the deductible you have on car insurance, except it is measured in time rather than by dollar amount. Most policy elimination periods are either 30, 60, or 90 days. During the period, you must cover the cost of any services that you receive.

Claim Management

Heart, Body & Mind Home Care works with all Long-Term Care insurance companies to help you get the benefits that you paid for over the years. As a complimentary service, our trained LTCi specialists will manage the process of long-term care claims for our clients and complete and file all paper work required by the insurance companies.

how we can help

Long-Term Care Services

Home Care Services

  • Bathing, Dressing, Grooming & Hygiene
  • Help Using the Bathroom
  • Incontinence Care
  • Oral Hygiene Care
  • Transfers & Positioning
  • Meal Planning & Preparation
  • Assistance with Eating & Drinking
  • Transition from Hospital or Care Facility to Home
  • Hospice Support
  • Veteran Home Care

Homemaker & Companion Services

  • Medication Reminders
  • Engagement in Stimulating and Enjoyable Activities
  • Companionship & Socialization
  • Transportation to Appointments
  • Shopping and Errand Services
  • Light Housekeeping Service
  • Laundry and Ironing
  • Respite Care for Family Caregivers
  • Overnight Sitters

Assisted Living Visits

  • Visit family member at ALF or SNF
  • Ensure that medications have been taken
  • Ensure that personal grooming needs are met
  • Serve as an escort to meals
  • Encourage and engage in activities
  • Run errands if desired
  • Provide other well being assistance as needed

Long-Term Care Insurance Companies

  • AIG
  • Allianz
  • American Heritage
  • American Pioneer
  • American Travelers
  • Bankers Life
  • Conseco (now SHIP)
  • Colonial American
  • CNA Insurance Company
  • Freedom Care
  • GE Life Assurance & Annuity Company
  • Genworth Financial
  • GTL Insurance
  • John Hancock
  • Kanawha
  • LifeSecure Insurance Company
  • Lincoln Benefit
  • Mass Mutual
  • MedAmerica
  • Metlife
  • Mutual of Omaha
  • National States
  • Next Generation
  • Old American
  • Penn Treaty
  • Prudential
  • Senior American
  • Trans America
  • Transport Life Insurance (now SHIP)
  • Union Labor
  • Valley Forge (Now Reassure America)
  • Washington National (now SHIP)

family resources

Family Room

The Family Room is an online portal that brings Heart, Body & Mind’s clients, clients’ family and caregivers together to improve both care and communication. This technology increases transparency between the client and caregiver, improving the care and coordination of services for the client.

Family members can log in 24/7 to view future schedules, care logs, completed tasks, and invoices. Through the Family Room, family members can also take advantage of split invoicing to share payments for care. If your loved one is currently a Heart, Body & Mind Home Care client, click here to log in to the Family Room.

Family Learning Center™

Caring for a spouse, parent or loved one takes time, effort and work. Family caregivers face challenges such as not knowing what to expect, what to do, or even how to react when it comes to their loved one’s care, illness, or disability.

The Family Learning Center™ is an online training resource containing over 50 videos, self-paced courses and 30+ downloadable “How to Guides” created for individuals who are providing care to their loved ones.

Get Started Today

Compassionate Care in the comfort of your own home.

Awards & Affiliations