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Frequently asked questions

Answers to Frequently Asked Questions

Get answers to your home care questions

Answers to Frequently Asked Questions about in-home care

We provide non-medical in-home care and wellness services in Collier, Lee, Charlotte and Sarasota Counties in Florida. Please visit our Service Area page for a full list of the communities we serve.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Older adults and others who may be recovering from illness, injury or surgery, disabled individuals, chronically or terminally ill people, and anyone else who needs assistance with the essential activities of daily living.  We provide home care services throughout Collier, Lee, Charlotte, and Sarasota counties in Florida.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

The cost of in-home care varies depending upon the range of services that each unique client requests or requires based upon his or her individual plan of care. Our hourly rates are competitive within our market and are flexible to accommodate most budgets. Please contact us for a free in-home assessment which will allow us to offer a more accurate price range for care.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Heart, Body, & Mind Home Care offers flexible payment options including credit card, online bill pay, private pay, and claims submittal to long-term care insurance companies and workers’ compensation. Via our Family Portal, clients and their family members also have the opportunity to split payments among one another easily and efficiently online.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

No. Medicare provides short-term benefits for medical “skilled care” services that are provided by a licensed medical skilled care agency. Medicare does not cover non-medical in-home care such as personal care, companionship or homemaker services. If you or your loved one require skilled care, Heart Body & Mind Home Care will provide you with a referral to a licensed skilled care home health agency and assist with your non-medical care requirements.

Contact us to discuss our services or questions that you may have regarding 24-Hour Home Care, Live in Elderly Care, Veterans Home Care, Long Term Care or Long Term Care Insurance and Florida Medicaid.

Yes. We are licensed as a non-medical home care agency by the Florida Agency for Health Care Administration (AHCA), license number 299994472.

Contact us to discuss our services or questions that you may have regarding 24-Hour Home Care, Live in Elderly Care, Veterans Home Care, Long Term Care or Long Term Care Insurance and Florida Medicaid.

Yes. For your protection, all of our caregivers are fully employed by our agency, and are not independent contractors. All our caregivers are bonded and insured and covered by workers’ compensation insurance.

Contact us to discuss our services or questions that you may have regarding 24-Hour Home Care, Live in Elderly Care, Veterans Home Care, Long Term Care or Long Term Care Insurance and Florida Medicaid.

At Heart, Body, & Mind Home Care, we care for the whole person by providing the highest level of in-home care possible under a collaboratively

developed, integrated plan of care unique to each individual. Traditional home care agencies focus on providing personal care services such as assistance with eating, dressing, bathing, toileting, transferring, continence care, etc. We offer all of these services as well; however, our holistic care philosophy considers not only the activities of daily living, but also the physical, emotional and intellectual wellbeing of our clients. We do not view clients as passive recipients of traditional home care. Instead, we engage clients and support them in achieving fullness in their lives by offering therapeutic life enrichment activities such as art and music therapy, literature or newspaper/magazine reading, stimulating games, storytelling, life journaling, range of motion exercises, and more. In addition, through our professional partner affiliations, we also chair yoga, massage & aromatherapy, and acupuncture services for an enriched life experience.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

In addition, through our professional partner affiliations, we also offer chair yoga, massage & aromatherapy, and acupuncture services for an enriched life experience.

Yes, we offer a number of family support resources to help families learn more about their loved ones’ care needs as well helping family members who live at a distance stay involved in their loved one’s care. Visit our Technology page to learn more about our Family Learning Center and Family Portal. Our blog is also full of home care and aging care resources that families will find useful.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

In-home care and wellness services can help older adults, disabled individuals, and anyone in need of assistance at home live independently in the comfort of their own homes, where they are most in touch with who they are. As a non-medical home care agency, Heart, Body, & Mind Home Care provides assistance with daily activities so that our clients can continue to enjoy the comfort and security of home while maintaining their nearby community network.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Yes, by calling (866) 488-1485. A member of our management care team is available 24 hours a day, 7 days a week to respond to client matters requiring immediate assistance.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

In most instances, we can begin providing care within 24 hours of consultation. Contact our office at (866) 488-1485 for immediate assistance from one of our experienced care team members.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Our caregiver shifts are very flexible to fit within your budget. However, we do require  a minimum number of hours within a shift. Please call us at (866) 488-1485 to discuss your care needs with a member of our home care team. Heart, Body & Mind Home Care also provides services in Collier, Lee, and Charlotte Counties in Florida.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Yes. Heart, Body, & Mind Home Care offers a daily check-in service known as our Residential Visitation Program. A member of our care team will visit each client at his or her residence to ensure that medications have been taken and personal grooming needs are provided, to escort clients to meals, run errands if desired and to generally assist with the wellbeing of the resident.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

We take our responsibility of providing continuous care very seriously. If your caregiver is sick or is otherwise unable to make it to your home, we will immediately send a substitute caregiver so that you or your loved one will not be without care. If we don’t have a replacement caregiver available, a member of our office care team will go to the home to provide assistance.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

Each of our caregivers is personally interviewed by agency management, must pass a caregiver pre-employment behavioral interview, skills assessment and competency test followed by verification of professional licenses, CPR certification and professional and personal references. If selected for potential employment, all of our caregivers must then pass a state and national criminal background check, have a clean motor vehicle report if providing transportation, and also provide our agency with proof of health clearance.

Contact Heart, Body & Mind Home Care today to learn more about our services for Independent Living and Assisted Living including the Best Senior Home Care, 24-Hour Home Care, Overnight Home Care, Veterans Home Care, Long Term Care, Long Term Care Insurance and Florida Medicaid.

We take a holistic approach when hiring and training our caregivers.  We employ caregivers who have heart and are passionate about serving others.  Who value physical wellness and its connection to intellectual and emotional wellness.  And who are dedicated to continuously learning new and better ways to provide care and seek education for their own personal development.

All our caregivers are supervised by a registered nurse and are randomly observed by management while they’re on assignment. We require our caregivers to attend regularly scheduled classroom training led by our nurse supervisor at our corporate office. We also supplement our classroom training by providing a robust suite of online self-study caregiver courses offered in partnership with a leading, nationally recognized senior care e-learning institute.

Three easy steps to get started with home care

Schedule Free Needs Assessment

We will promptly follow up to answer your questions, address any concerns you may have, and make sure our services are the right fit for your needs.

In-Home Consultation

We can come to your loved one’s home or meet at the facility where your loved one is currently staying to conduct a comprehensive needs evaluation.

Care Plan Delivery

After meeting with you and learning about the patient's care needs, we’ll customize a care plan and match you with one of our trained team members.

testimonials

What Our Client Say

They love what they do and that is extremely obvious. And that is not the case unfortunately with most agencies. I would absolutely trust them in the care of a family member of my own!! This is the place you want to be!!

Cindy G. Family Member

I’ve been needing home care for the last 4-5 yrs and I’ve been blessed by finding Heart, Body and Mind -they’re a wonderful agency in every aspect…from my experienced I believed they’re the best in Charlotte County Florida.

Sarah M. Client

We were so lucky to find a local Port Charlotte senior home care company to help us take care of our elderly aunt. After struggling with other senior home care companies, Heart, Body & Mind Home Care came to the rescue!

Andrea D. Client

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Compassionate Care in the comfort of your own home.

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